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Funeral plans.

Funeral plan providers and intermediaries, working under FPCOB.

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In 2026/27, 189 firms pay fees as funeral plan providers and intermediaries 4.

What is different here

What applies in 2026 and 2027

  • Consumer Duty year three priorities apply 18.

Services that fit

Consumer DutyWe set up outcomes monitoring that answers the four outcome tests from your own data, and produce the report your governing body has to approve every year.ComplaintsWe run or rebuild your complaints process, meet the DISP clocks, calculate redress, and turn complaints into the root-cause evidence DISP asks for.Retained complianceSenior practitioners on retainer for any FCA-regulated firm, with gap analysis, policy reviews and FCA correspondence handled for you.

Software that fits

GuardianThe ultimate compliance monitoring platform, in productionConsumer Duty Outcomes EngineAnswers the four outcome tests from live data and drafts the board report.Complaints & FOS AIStructured complaints, systemic-issue detection, DISP clocks and evidence-backed drafting.

Latest updates for funeral plans

All regulatory updates

Sources

  1. 4 FCA PS26/14, fee-block populations 2026/27
  2. 18 FCA blog: year 2 Consumer Duty board reports

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