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Claims management.

Claims management companies, working under CMCOB.

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375 claims management companies pay FCA fees in 2026/27 4; 483 were authorised at 11 May 2026, down every year from 942 in April 2019 11.

What is different here

What applies in 2026 and 2027

  • The FCA opened a review of claims management companies and law firms on 6 May 2026 12.

Services that fit

Financial promotionsPre-publication review of every channel against the financial promotion rules, an approval record for each version, and checks that old versions are not still live.ComplaintsWe run or rebuild your complaints process, meet the DISP clocks, calculate redress, and turn complaints into the root-cause evidence DISP asks for.Retained complianceSenior practitioners on retainer for any FCA-regulated firm, with gap analysis, policy reviews and FCA correspondence handled for you.

Software that fits

GuardianThe ultimate compliance monitoring platform, in productionFinProm AIReviews every promotion before publication and keeps the approval record.Complaints & FOS AIStructured complaints, systemic-issue detection, DISP clocks and evidence-backed drafting.

Latest updates for claims management

All regulatory updates

Sources

  1. 4 FCA PS26/14, fee-block populations 2026/27
  2. 11 FCA FOI, claims management firms, May 2026
  3. 12 FCA statement: review of claims management practices

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