Training that matches the rules you work under.

Conduct rules, Consumer Duty, complaints identification, vulnerability and financial promotions, delivered online or on site, with records for competence and SM&CR.

Courses

  • Conduct rules (COCON 2.1, COCON 2.2)
  • Consumer Duty for front-line staff
  • Identifying a complaint (DISP 1)
  • Vulnerability and mental capacity (CONC 2.10)
  • Financial promotions for marketing teams
  • Competence records (TC 2.1.1R)

Talk to someone who has done your job.

A 30-minute call, no deck. Bring the problem; we will tell you what we would do.