Vulnerability AI

Detects indicators across calls, chat, email and notes, and proves what happened next.

What it checks

Support for customers with characteristics of vulnerability, outcomes compared across groups, and individual circumstances taken into account.

What it records

The indicator, where it was found, the support offered and the outcome.

Works with

Call recordings, chat, email, CRM notes

Group

Evidence lenses · app 6 of 20

Status

Specified against verified Handbook references and built to order on the same Handbook mirror as Guardian. Every finding reads “potential control failure — human review required”, never a verdict.

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